POLICIES | lessons

ESHoM programs are performance driven & song based

Tuition and Registration

There is a one-time registration fee of $25 for each student and $10 for each additional family member.

-Annual Registration Fee covers: office supplies, student hand-outs, student website updates.

The tuition and registration fees are non-refundable and non-transferable.

Payment/Tuition/Registration is due on or before first lesson.

Payments forms

We accept Visa, MasterCard, Discover, PayPal, Facebook payments, cash and personal checks.

$2 processing for all online and credit card payments.

Late Fees

We have a late payment fee policy of $10 per student if tuition payments are not received within 5 days of invoice.

If payment is not received by the 7th day of the invoice the student registration fee of $25 will be due again and added to your delinquent payment.

Declined Payment Fee

There is a $30 fee for any returned checks, in addition to any additional bank charges we incur.

Delinquent Accounts

ESHoM reserves the right to suspend or discontinue instruction of any student who is delinquent in fulfilling his/her financial obligations at any time.

Dismissal

ESHoM reserves the right to dismiss any student due to frequent absences, disciplinary problems, overdue tuition payments and/or parental noncompliance with ESHoM’s policies.

Insufficient Group Class Enrollment/Cancellation

If any class has insufficient enrollment ESHoM reserves the right to cancel the course or to offer the class with an adjusted tuition rate, length and/or number of class meetings.

Tardy Arrival

Students arriving late will not have their lesson time extended. Students arriving late by more than half of their lesson period will be considered absent.

Student Absence and Make-Up Lessons

Lessons canceled by the student or guardian cannot be made up, nor will a tuition refund/credit be given, except at ESHoM’s discretion.

ESHoM may offer a courtesy makeup based on the schedule of openings for the week. Make-up lessons are not guaranteed and may not be offered if unavailable.

In order to be considered for a courtesy make-up lesson, a parent/student must call/email the studio at least 24-hours in advance if a known absence is coming, or ASAP in the case of an unforeseen illness, accident or emergency. If the parent/student does not call/email in advance, no courtesy make-up lesson will be offered.

If a notice is given, an online lesson will be available at www.lessons.ninja

Student Illness

No students should attend lessons when sick (ie fever, nausea, vomiting, etc). ESHoM reserves the right to dismiss a student from a scheduled lessons if the student arrives at that lesson exhibiting possible symptoms of illness. In this case, a makeup lesson will not be offered.

Withdrawal Policy

There is no long-term contract. Discontinue lessons at any time.(no refund on cancellations)

Instructor Absences

In the event of an instructor absence,a make up lesson will be offered.

Inclement weather

If the studio is closed due to inclement weather, students will be invited for special make-ups which could include private or group lessons.

Holiday Closures

ESHoM holiday/break closure will be posted on our website ( www.lessons.ninja ). These closures have already been calculated as part of the monthly lesson fees. No makeup lessons are given for holiday closures. You will be notified in advance of any exceptions.

Student Drop-off

When bringing your child to music lessons, make sure your child makes it to their lesson and the teacher is present. Do not drop your child off in the parking lot or leave them unattended in the waiting room. ESHoM nor it’s teachers are responsible for unattended students.

Individual classes- drop off is not permitted.

Group classes- drop off is only available for teens & adults.

Please do not drop off students more than 10 minutes prior to lesson time and pick them up promptly after class/lesson.

Child Safety

To ensure your child’s safety, children will not be allowed to wait in the reception area unattended. It is expected that everyone wait quietly as to not disturb ongoing lessons. ESHoM faculty and staff do not supervise children waiting in the reception area before and/or after classes/lessons. No food, drink or roughhousing is permitted. Behavior that is in any way unruly or disruptive to our students is unacceptable.

Release

Any photographs, audio or videos of students or families on ESHoM facilities and/or events may be used in promotional publications, website or press releases. There will be no compensation for the release. UNLESS parents/guardians/students object prior or during registration.

Non-Discrimination Policies

ESHoM complies with all laws prohibiting discrimination in the conduct of its operations and programs. ESHoM admits students of any religion, gender, race, color, sexual orientation, national and ethnic origin to all rights, privileges, programs and activities generally accorded or made available to students at the academy. It does not discriminate on the basis of religion, race, color, sexual orientation, national and ethnic origin in the administration of its educational policies or programs.

Policy changes

ESHoM reserves the right to change policies, fees, or waivers at any time.